Refund and returns policy

At Krister Flodin Art, we want you to be completely satisfied with your purchase. Please review our return and refund policies below:

Original Paintings and Giclée Prints

We offer a full money-back guarantee on original paintings and giclée prints within 14 days of delivery. If, for any reason, you are not satisfied with your purchase, you can return it for a full refund.

Conditions for Return:

  • The item must be returned in its original condition.
  • The buyer is responsible for the cost of return shipping.

To initiate a return, please contact us at hej@kristerflodin.se within 14 days of receiving your order. Once we receive the returned item and verify its condition, we will process your refund.

Art prints by Gelato

Due to the print-on-demand nature of Gelato prints, we cannot accept returns for these items. However, if your print does not meet the quality standards as described, we will offer a refund or a new product.

Conditions for Refund:

  • The print must not match the quality stated in the product description.
  • You must provide evidence of the quality issue (e.g., photos).
  • Get in touch within 21 days from your order.

To request a refund for a Gelato print, please contact us at [hej@kristerflodin.se] with your order details and a description of the quality issue. We will review your request and, if approved, process your refund.

Contact Us

If you have any questions or concerns about our returns and refunds policy, please do not hesitate to contact us at:

Krister Flodin / Flodin Works AB
Åsögatan 103
SE-118 29
Stockholm
hej@kristerflodin.se
+46 701-470 121

Thank you for choosing Krister Flodin. We appreciate your business and are committed to ensuring your satisfaction with our art.